89db1 Privacy Policy — Your Data, Your Rights
89db1 is committed to protecting the personal data of every player in Bangladesh. This Privacy Policy explains exactly what we collect, how we use it, and the rights you hold over your own information.
Last updated: January 2026. This policy applies to all registered users of 89db1.
Introduction
This Privacy Policy ("Policy") describes how 89db1 ("We", "Us", "Our", "the Platform") collects, processes, stores, and protects the personal information of individuals ("You", "User", "Player") who access or use the 89db1 online casino and sports betting platform at https://89db1.app and all associated services. This Policy forms part of the 89db1 Terms and Conditions and should be read together with that document. By registering an account or using the Platform in any way, you consent to the collection and processing of your personal data as described in this Policy.
89db1 takes data privacy seriously. We collect only the information that is genuinely necessary to operate the Platform, verify player identities, process financial transactions, and comply with applicable regulatory obligations. We do not sell, rent, or trade your personal data to third parties for their independent marketing purposes. Any data sharing we perform is limited to the specific circumstances described in this Policy and is subject to strict contractual safeguards.
Privacy at a Glance
SSL Encrypted
All data is protected by 256-bit SSL encryption in transit and at rest.
Never Sold
Your personal data is never sold or rented to third-party marketers.
Your Data
You can request access to the personal data we hold about you at any time.
Correction Rights
You have the right to request correction of any inaccurate data we hold.
Deletion Rights
Subject to legal requirements, you can request deletion of your personal data.
Cookie Control
We use essential cookies to operate the Platform. Non-essential cookies can be declined.
1. Information We Collect
89db1 collects personal information through several channels. The categories of information we collect are set out below, along with the basis on which each category is collected.
When you create a 89db1 account, we collect your full legal name, date of birth, registered Bangladesh mobile phone number, email address (where provided), and the bKash, Nagad, or Rocket mobile wallet number you intend to use for deposits and withdrawals. This information is required to create your account, verify your identity, and process financial transactions. Without it, we cannot open an account for you.
To comply with our obligations to prevent underage gambling, fraud, and money laundering, we may request identity documents at any point, including a copy of your National Identity Card (NID), passport, or driving licence, and a recent utility bill or bank statement as proof of address. KYC documentation is stored securely and used solely for identity verification and compliance purposes.
We record all financial transactions conducted through your 89db1 account, including the date, time, amount, payment method reference, and outcome of every deposit, withdrawal, and bet. This data is retained as required by applicable financial regulations and is used to resolve disputes, detect fraud, and generate account statements on request.
When you use the 89db1 Platform, we automatically collect certain technical data including your IP address, device type, operating system, browser type and version, referring URL, pages viewed, time spent on each page, and general geographic region (derived from IP address, not GPS). This data is used to maintain Platform security, detect fraudulent access patterns, improve user experience, and analyse Platform performance.
2. How We Use Your Information
89db1 uses the personal data we collect exclusively for the purposes described below. We do not use your data for any purpose that has not been disclosed in this Policy.
We use your registration and KYC data to create and manage your account, verify your identity and age, process your deposits and withdrawals, and respond to support enquiries. This is the core purpose for which your data is collected and the legal basis is the performance of our contract with you.
Transaction data and technical usage data are analysed to detect and prevent fraudulent activity, money laundering, collusion, multi-accounting, and other prohibited conduct as described in our Terms and Conditions. Where fraud is detected or suspected, we may share relevant data with law enforcement authorities or third-party fraud prevention services as required by law.
Aggregated and anonymised usage data is used to understand how players interact with the 89db1 Platform, identify technical issues, improve page load times, and prioritise new features. This analysis is conducted at a population level and does not involve identifying or profiling individual users.
89db1 is required to retain certain categories of data to comply with applicable financial, anti-money laundering, and responsible gaming regulations. Data retained for compliance purposes is stored securely and is accessible only to authorised personnel with a legitimate need for the information. Retention periods for compliance data are described in Section 8 of this Policy.
3. Sharing Your Information
89db1 does not sell, rent, or trade your personal data. We share personal information with third parties only in the limited circumstances described below.
To process your deposits and withdrawals, 89db1 shares the minimum necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, and card processing networks (Visa, Mastercard). These providers act as data processors on our behalf and are contractually bound to use your data only for the purpose of completing the relevant transaction.
89db1 uses third-party game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) and technology platform vendors to deliver gaming content and platform functionality. These providers may receive limited technical session data necessary to operate their games and services on the 89db1 Platform. They are contractually prohibited from using this data for their own independent purposes.
89db1 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where it is legally required to do so — for example, in response to a valid court order, subpoena, or regulatory investigation. In such cases, 89db1 will disclose only the minimum data required to satisfy the legal obligation and, where permitted by law, will notify the relevant user of the disclosure.
4. Cookies & Tracking Technologies
89db1 uses cookies — small text files stored on your device by your browser — to operate the Platform and improve your experience. We use the following categories of cookies: (a) Essential Cookies: required for the Platform to function correctly, including session management, login authentication, and fraud detection. These cannot be declined without affecting core Platform functionality. (b) Performance Cookies: used to collect anonymised data about how pages are used, which helps us identify technical issues and improve Platform performance. (c) Preference Cookies: used to remember your display preferences and language settings across sessions.
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to log in and use the Platform. 89db1 does not use advertising cookies or share browsing data with advertising networks. We do not engage in cross-site tracking or build advertising profiles based on your Platform activity.
5. Data Retention
89db1 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods: Account and identity data is retained for the duration of your account and for a minimum of five years following account closure, as required by applicable financial regulations. Transaction records are retained for a minimum of five years from the date of the transaction. Technical usage and session data is retained for up to 12 months and then deleted or irreversibly anonymised. Communications with support are retained for up to three years. Where data is no longer required for operational or compliance purposes, it is securely deleted or anonymised.
6. Data Security
89db1 implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes: 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform; encrypted storage of sensitive data fields including payment method references and identity document scans; strict access controls limiting data access to authorised personnel on a need-to-know basis; regular security audits and penetration testing of Platform infrastructure; and two-factor authentication (2FA) options for player accounts.
While 89db1 takes all reasonable steps to protect your personal data, no method of internet transmission or electronic storage is completely secure. We cannot guarantee the absolute security of data transmitted to or from the Platform over the internet. In the event of a data security breach that affects your rights and interests, 89db1 will notify affected users in accordance with its legal obligations and take immediate steps to contain and remediate the breach.
7. Your Data Rights
As a data subject, you have several rights regarding your personal data held by 89db1. To exercise any of these rights, contact us at [email protected] with your registered mobile number and the specific right you wish to exercise. We will respond within 30 days of receiving a verifiable request.
Right of Access
You have the right to request a copy of the personal data 89db1 holds about you, along with information on how it is being used and with whom it has been shared.
Right of Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Please contact support with details of the information that needs to be updated and we will action your request promptly.
Right to Erasure
You may request that 89db1 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Please note that this right is not absolute: 89db1 may be required to retain certain data for compliance with financial and regulatory obligations even following an erasure request.
Right to Data Portability
Where processing is based on your consent or the performance of a contract, you have the right to receive the personal data you have provided to 89db1 in a structured, commonly used, and machine-readable format. You may also request that we transmit this data directly to another controller where technically feasible.
Right to Object
You have the right to object to the processing of your personal data where 89db1 relies on legitimate interests as its legal basis. You also have the right to object to processing for direct marketing purposes at any time. To opt out of any marketing communications from 89db1, contact [email protected] stating that you wish to unsubscribe.
🔞 Minors & Age Restriction
89db1 is strictly an adult platform for users aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a user is under 21 or has provided false age information at registration, we will immediately close the account, delete any data collected, and — where required by law — report the matter to the appropriate authorities. If you believe a minor has registered on the Platform, please contact us immediately at [email protected].
8. Third-Party Links
The 89db1 Platform does not contain links to third-party websites for advertising or affiliate purposes. Any external links that may appear are limited to payment processing partners and game providers essential to Platform operation. 89db1 is not responsible for the privacy practices or content of any third-party website. If you navigate away from the 89db1 Platform to a third-party site, we encourage you to read that site's privacy policy before providing any personal information.
9. Changes to This Privacy Policy
89db1 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where the changes are significant, we will notify registered users via their registered mobile number or email address. Your continued use of the Platform after any changes are posted constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
10. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 89db1 holds about you, please contact our support team. We are available 24 hours a day, 7 days a week. Email (plain text only, not a clickable link): [email protected]. Please include your registered mobile number and a clear description of your query in all correspondence to ensure the fastest possible response time.
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