Responsible Gaming at 89db1

Our Commitment to Safe Play

At 89db1, responsible gaming is the foundation of everything we do. While we want every player to enjoy our cricket betting, live casino, slots, and fishing games to the fullest, we also recognise that for a small number of people gambling can become problematic. Our role is to provide the tools, information, and support needed to keep every session fun and within healthy limits.

Gambling is a leisure activity — like watching a BPL match in Dhaka or going to the cinema. It carries inherent financial risk, and every bet outcome is decided by chance. 89db1 never presents gambling as a reliable income source or a solution to financial difficulties. We are transparent about odds and the statistical reality that the house holds a mathematical edge over time.

Recognising Problem Gambling

Problem gambling affects a small minority of players, but its impact can be serious. The first step to getting help is recognising the warning signs early. Gambling becomes a problem when it stops being fun and starts causing harm to your finances, relationships, or mental health.

Ask yourself honestly — does any of the following apply to you?

How to Stay in Control

Healthy gambling habits keep the experience enjoyable and financially safe. Follow these practical steps to stay firmly in control of your play at 89db1.

Deposit and Bet Limits Explained

89db1 allows players to set binding deposit limits at the account level. Limits are applied at the payment processing stage — meaning a deposit that would exceed your limit is declined at the point of transaction, before it is processed. Limits can be set in Bangladeshi Taka (৳) and calibrated to daily, weekly, or monthly cycles.

To request a deposit limit, email [email protected] with your registered mobile number and the amount you wish to set. Our team will confirm activation within one business day. Reducing a limit takes effect immediately. Increasing a limit requires a mandatory cooling-off period to protect against impulsive decisions.

Self-Exclusion Programme

If gambling has become a problem and you need a longer break from the platform, 89db1 offers a formal self-exclusion programme. Self-exclusion is a voluntary request to block access to your account for a defined period. Available periods are: 30 days, 3 months, 6 months, 12 months, and permanent (indefinite) exclusion.

To apply for self-exclusion, email [email protected] with your preferred exclusion period clearly stated. Self-exclusion is processed within 24 hours of a verified request. During the exclusion period, your account is fully suspended — no logins, no deposits, no bets, no promotional communications. Any remaining balance will be returned to your registered bKash or Nagad wallet.

Time-Out Feature

Not ready for a full self-exclusion but still need a short cooling-off period? The 89db1 time-out feature lets you suspend your account for 24, 48, or 72 hours with a single support request. During a time-out, your account is fully suspended — no logins, no deposits, no bets. Time-outs cannot be cancelled early, ensuring the break is properly respected. At the end of the period, your account automatically reactivates and you can request another time-out at any time.

Protecting Minors

89db1 is strictly an adult-only platform. Access is permitted only to individuals aged 21 and above. We deploy multiple layers of age verification — mobile number validation, identity document checks, and periodic account reviews. Any account suspected of belonging to a minor is immediately suspended pending full KYC verification.

If you share a device with younger family members, we strongly recommend enabling browser-based parental controls or device-level content filters to prevent access to gambling platforms. If you believe a minor has registered or is using a 89db1 account, please report this immediately to [email protected]. We will investigate and act within 24 hours.